Effective Date: January 1, 2023
Metaconex Ltd ("Metaconex", "we", "us", or "our") is committed to respecting and protecting the privacy of users when accessing, registering for, or using the products, services, websites, applications, platforms, APIs, and technology solutions provided by Metaconex.
This Privacy Policy ("Policy") is established to explain how Metaconex collects, records, stores, uses, analyzes, shares, protects, and otherwise processes personal data and other information relating to users in connection with the provision of the Services.
We recognize that personal data is a valuable asset and that its processing must be conducted in a transparent, lawful, secure, and responsible manner. Accordingly, Metaconex continuously implements appropriate technical, administrative, and organizational measures to protect personal data against unauthorized access, loss, disclosure, alteration, misuse, or any other unlawful processing.
By accessing the Services, registering an account, or continuing to use the Services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, you must discontinue your use of the Services.
This Policy applies to all information collection and processing activities arising from your access to or use of any products or services provided by Metaconex, including, but not limited to:
This Policy applies to all users, including individuals, businesses, organizations, partners, and any other entities accessing or using the Services, regardless of their country or jurisdiction.
This Policy governs the processing of data relating to:
Where a user accesses or uses the Services on behalf of a business or organization, such user represents and warrants that they have the necessary authority to provide the relevant data and to accept this Policy on behalf of that business or organization.
This Privacy Policy forms an integral part of the Terms of Service, the Content Policy, and any other policies issued by Metaconex.
In the event of any inconsistency between this Policy and any separate terms applicable to a specific product or service, such separate terms shall prevail with respect to that particular product or service to the extent of the inconsistency.
Metaconex processes personal data in accordance with the following principles:
Metaconex is committed to processing personal data in accordance with the laws and regulations applicable in the countries or jurisdictions where Metaconex operates or provides the Services, including, without limitation, laws relating to personal data protection, privacy, information security, and cybersecurity.
Where mandatory legal requirements in a user's jurisdiction conflict with this Policy, Metaconex shall comply with such mandatory legal requirements to the extent required by applicable law.
Metaconex reserves the right to amend, update, or supplement this Privacy Policy to reflect changes in applicable laws, technology, business operations, or the manner in which the Services are provided.
The updated version will be published on the Metaconex website or communicated through appropriate notification channels. Unless otherwise required by applicable law, any revised Policy shall become effective upon publication.
Your continued use of the Services following any update to this Policy constitutes your acknowledgment and acceptance of the revised Privacy Policy.
Metaconex collects only the information and data necessary to provide, operate, maintain, secure, improve, and develop the Services. All data collection activities are conducted in a transparent and lawful manner and are consistent with the processing purposes described in this Privacy Policy or otherwise required by applicable law.
Depending on how users interact with the Services, the type of account maintained, the features used, or applicable legal obligations, Metaconex may collect one or more of the categories of data described below.
Metaconex may collect information voluntarily provided by users when registering for, using, or contacting Metaconex, including, but not limited to:
Users are responsible for ensuring that all information they provide is accurate, complete, and lawful.
During the creation and management of a user account, Metaconex may collect and store account-related information, including:
Metaconex does not store passwords in plain text and implements appropriate technical measures to protect users' authentication credentials.
When users access or use the Services, Metaconex may automatically collect technical information to ensure system security, optimize performance, and facilitate troubleshooting, including:
Such information may be collected automatically through system logs, cookies, or similar technologies.
Metaconex may record information regarding how users interact with the Services for the purposes of improving product quality and detecting abnormal activities, including:
Metaconex may store and process content that users create, upload, submit, or transmit through the Services, including but not limited to:
Users are solely responsible for all content they provide or create through the Services in accordance with the Terms of Service and the Content Policy.
For paid Services, Metaconex or its authorized payment service providers may collect the information necessary to process transactions, including:
Metaconex does not retain complete payment card information where payment processing is performed through payment service providers that comply with applicable security standards.
Metaconex may receive information from partners or third parties where permitted by applicable law or authorized by the user, including:
Metaconex uses such information only for purposes consistent with this Privacy Policy or as otherwise permitted or required by applicable law.
To protect the Services and prevent fraudulent or unauthorized activities, Metaconex may collect and retain:
Such information may be used to detect policy violations, investigate incidents, comply with requests from competent governmental authorities, or protect the lawful rights and legitimate interests of Metaconex.
Metaconex may generate internal data derived from user information for the operation and improvement of the Services, including:
To the extent permitted by applicable law, Metaconex may use aggregated, anonymized, or de-identified data that can no longer reasonably identify any individual for research, analysis, Service improvement, development of new products, training and optimization of artificial intelligence models, statistical analysis, trend analysis, and other legitimate business purposes, provided that such use is not intended to identify or re-identify any individual.
In certain circumstances, users may choose not to provide specific information requested by Metaconex. However, failure to provide information that is necessary for the provision of the Services may prevent users from registering an account, accessing certain features, completing transactions, or receiving the full range of Services and customer support offered by Metaconex.
Users represent and warrant that all information, data, and documents provided to Metaconex are accurate, complete, current, and lawfully obtained. Users are responsible for promptly updating any changes to their information through their account or by contacting Metaconex.
Metaconex shall not be liable for any loss, dispute, claim, or consequence arising from inaccurate, incomplete, outdated, or unauthorized information provided by a user. Users agree to indemnify and hold harmless Metaconex from and against any losses, costs, damages, liabilities, or expenses arising out of or relating to the provision of inaccurate or unlawful information.
Metaconex processes personal data and related information only to the extent necessary to provide, operate, maintain, improve, and protect the Services, as well as to comply with applicable legal obligations. All data processing activities are carried out in a transparent, lawful, and purpose-specific manner, with appropriate security measures implemented to safeguard the lawful rights and interests of users.
Metaconex shall not process personal data for unlawful purposes or beyond what is reasonably necessary unless there is an appropriate legal basis or the user's consent, except where otherwise required or permitted by applicable law.
Metaconex processes data for the purpose of providing, administering, and maintaining the Services, including but not limited to:
The processing of data for these purposes is necessary for the performance of a contract or to take steps at the request of the user prior to entering into a contract.
Metaconex may process data for the purpose of researching, analyzing, and improving the quality of the Services, including:
To the extent permitted by applicable law, Metaconex may use aggregated, anonymized, or pseudonymized data for research, statistical analysis, technological innovation, and product development, provided that such use does not reveal the identity of any individual.
For Services incorporating artificial intelligence ("AI"), Metaconex may process data for the following purposes:
Where data is used for AI research or model improvement, Metaconex will, where appropriate and as required by applicable law, prioritize the use of anonymization, pseudonymization, or data aggregation techniques.
Metaconex processes data to ensure the security, integrity, and availability of the Services, including:
Metaconex may employ automated tools, data analytics systems, anomaly detection algorithms, or artificial intelligence technologies to support these activities.
Metaconex may process or retain data where necessary to:
Where permitted or required by applicable law, such processing may be carried out without obtaining additional consent from the user.
Metaconex may use users' contact information to:
Communications necessary for the operation of the Services may be sent even if a user has opted out of receiving marketing communications.
Where permitted by applicable law or with the user's consent, Metaconex may use information to:
Users may withdraw their consent to receive marketing communications at any time by using the unsubscribe mechanism provided or by contacting Metaconex.
Metaconex may process data for the following purposes:
Statistical reports generated from aggregated or anonymized data are not intended to identify any individual.
Metaconex may process data where necessary to:
To the extent permitted by applicable law, Metaconex may retain system logs, transaction records, technical data, access history, and other relevant information for as long as reasonably necessary to resolve disputes, comply with legal obligations, or protect its lawful rights and legitimate interests.
Depending on the specific circumstances, Metaconex may process data based on one or more of the following legal bases:
Where data processing is based on consent, users have the right to withdraw their consent in accordance with applicable law. Withdrawal of consent shall not affect the lawfulness of any processing carried out before Metaconex receives the withdrawal request.
Metaconex is committed to processing users' personal data only for the purposes described in this Privacy Policy, unless:
Where there is a material change to the purposes for which personal data is processed, Metaconex will provide users with appropriate notice before implementing such changes, unless otherwise required or permitted by applicable law.
Metaconex respects users' privacy and does not sell, rent, or trade users' personal data to any third party for commercial purposes unless expressly authorized by the user or otherwise permitted by applicable law.
In the course of providing the Services, Metaconex may share or disclose certain user data to the extent necessary to operate the Services, perform contractual obligations, comply with applicable laws, or protect the lawful rights and legitimate interests of Metaconex, its users, or third parties.
Metaconex shares data only on a need-to-know basis, limits such sharing to what is reasonably necessary for the intended purpose, and implements appropriate safeguards to ensure the security and confidentiality of the shared data.
Metaconex may share data with its parent company, subsidiaries, affiliates, or other entities within the same corporate group for the following purposes:
Recipients of such data are required to process the information in accordance with privacy and security standards that are no less protective than those set forth in this Privacy Policy.
To provide and operate the Services, Metaconex may engage independent service providers or business partners, including but not limited to:
These parties are authorized to process data only to the extent necessary to provide services on behalf of Metaconex and are contractually obligated to comply with applicable confidentiality and data protection requirements.
Where a user chooses to connect the Services with third-party platforms, applications, or services, Metaconex may share the data necessary to facilitate such integration as requested by the user.
Once the data has been transferred to the third party's systems, the processing of such data will be governed by that third party's privacy policy and terms of use. Metaconex is not responsible for the data processing practices of independent third parties.
Metaconex may share data where:
Users are solely responsible for their decisions to share data and for any consequences arising from such sharing.
Metaconex may disclose or provide user data where such disclosure is necessary to:
To the extent permitted by applicable law, Metaconex is not obligated to notify users in advance of such disclosures.
Metaconex may share or use data where necessary to:
If Metaconex undergoes a merger, acquisition, consolidation, division, sale of business, transfer of assets, corporate restructuring, or any similar transaction, user data may be transferred to the acquiring or successor entity as part of the business assets.
Metaconex will require the receiving party to continue protecting such data in accordance with standards substantially equivalent to those set forth in this Privacy Policy or as otherwise required by applicable law.
Metaconex may use, analyze, share, or publish anonymized, pseudonymized, or aggregated data for purposes including:
Such data will be processed in a manner that is not intended to identify or re-identify any individual.
Where Metaconex shares data with third parties, it will take reasonable measures to require the recipients to:
However, Metaconex cannot fully control the independent processing activities of third parties and shall not be responsible for any violations committed by such third parties beyond Metaconex's reasonable control.
Unless otherwise required by applicable law or expressly authorized by the user, Metaconex does not sell users' personal data to any organization or individual for monetary gain or other commercial consideration.
Any data sharing under this Privacy Policy is solely for the purpose of providing the Services, complying with legal obligations, or protecting the lawful rights and legitimate interests of Metaconex and its users.
Where required by applicable law or where the sharing of data may materially affect the rights and interests of users, Metaconex will provide users with appropriate notice before such sharing takes place, except where:
Metaconex will make reasonable efforts to ensure that all data-sharing activities are conducted in a transparent, necessary, and proportionate manner consistent with the principles set forth in this Privacy Policy.
To enhance the user experience, maintain system security, and improve the quality of the Services, Metaconex uses Cookies and similar tracking technologies across its websites, applications, platforms, and online Services.
When users access or use the Services, Cookies and similar tracking technologies may be placed on their browsers or devices in accordance with applicable laws and the preferences selected by the users.
To the extent permitted by applicable law, a user's continued use of the Services after being notified of the use of Cookies may constitute the user's consent to the use of such Cookies.
Cookies are small data files stored on a user's browser or device when visiting a website or using the Services. Cookies help remember session information, user preferences, and other information necessary to facilitate the provision of the Services.
In addition to Cookies, Metaconex may use other tracking technologies, including:
Metaconex uses Cookies and similar tracking technologies for the following purposes:
Depending on the particular Service, Metaconex may use one or more of the following categories of Cookies.
These Cookies are essential for the proper operation of the Services, including user authentication, maintaining login sessions, protecting user accounts, load balancing, and performing security-related functions.
If these Cookies are disabled, certain features or the entire Service may not function properly.
These Cookies enable the Services to remember users' preferences, such as language, region, interface settings, and other personalized configurations, thereby providing a more convenient user experience.
Metaconex may use Cookies to collect statistical information regarding how users interact with the Services, including the number of visits, duration of use, pages viewed, system errors, and overall performance.
Such information is primarily processed in aggregated or anonymized form to improve the Services.
Security Cookies are used to:
Where permitted by applicable law or with the user's consent, Metaconex or its partners may use Cookies to:
Certain Metaconex Services may integrate with platforms or services provided by third parties. In such cases, those third parties may place their own Cookies or use their own tracking technologies on users' devices.
These Cookies may be used for purposes such as:
The collection and processing of data through third-party Cookies are governed by the respective privacy policies of those third parties. Metaconex neither controls nor assumes responsibility for the independent data processing activities of such third parties.
Users may control or modify the use of Cookies through:
Users may also delete Cookies stored on their devices at any time.
However, rejecting or disabling certain Cookies may affect the functionality of the Services, limit the availability of certain features, or reduce the overall user experience.
In addition to Cookies, Metaconex may automatically collect technical information through:
Such information is used to:
Cookies may be stored as either:
Session Cookies, which are automatically deleted when users close their browser or end their browsing session; or
Persistent Cookies, which remain stored on users' devices for a specified period or until manually deleted by the user.
The applicable retention period depends on the purpose of each Cookie, the technical requirements of the Services, and applicable legal requirements.
Metaconex reserves the right to introduce, modify, or discontinue the use of any Cookie or tracking technology as necessary to address technological developments, security requirements, operational needs, or compliance with applicable laws.
Where a material change may affect the rights or interests of users, Metaconex will provide appropriate notice before implementing such changes, unless otherwise required or permitted by applicable law.
By continuing to access or use the Services after being notified of the use of Cookies, users acknowledge that they have read, understood, and consent to Metaconex's use of Cookies and other tracking technologies as described in this Privacy Policy, to the extent permitted by applicable law.
Where applicable law requires prior explicit consent before storing or accessing non-essential Cookies, Metaconex will activate such Cookies only after obtaining the user's valid consent. Users may modify or withdraw their Cookie preferences at any time through the Cookie management tools provided by Metaconex (where available) or through their browser settings.
Metaconex is committed to implementing appropriate technical, administrative, and organizational measures to protect personal data and other information processed by Metaconex against unauthorized access, disclosure, loss, alteration, destruction, or misuse.
Data protection measures are implemented based on an assessment of the level of risk, the nature of the data, the purposes of processing, applicable legal requirements, and security standards appropriate to the scale of Metaconex's operations.
While Metaconex makes reasonable efforts to implement appropriate safeguards, users acknowledge and agree that no information system, Internet network, or method of data transmission can be guaranteed to be completely secure. Accordingly, Metaconex cannot guarantee that the Services will be entirely free from security incidents, cyberattacks, or other events beyond its reasonable control.
To protect data, Metaconex may implement one or more of the following security measures:
The implementation of these measures shall not be construed as a guarantee that all security risks can be entirely eliminated.
Metaconex restricts access to personal data to personnel, contractors, partners, or service providers who require such access to perform their legitimate duties and who have been granted appropriate authorization.
Individuals and organizations authorized to access data are required to comply with confidentiality obligations under contractual agreements, Metaconex's internal policies, and applicable laws.
Metaconex reserves the right to record and monitor data access activities for auditing, incident investigation, risk management, and the protection of its lawful rights and legitimate interests.
Users are responsible for safeguarding their accounts, authentication credentials, and the devices used to access the Services.
Users must not disclose passwords, API Keys, authentication codes, or other security credentials to any individual or organization unless such disclosure is genuinely necessary.
Users must promptly notify Metaconex upon becoming aware of or suspecting any unauthorized access, credential compromise, data breach, or other security incident affecting their accounts.
Metaconex shall not be liable for any loss or damage arising from a user's failure to adequately protect their account or from the voluntary disclosure of authentication credentials to third parties.
Metaconex retains data for as long as necessary to:
The applicable retention period may vary depending on the type of data, the purposes of processing, operational requirements, and applicable legal obligations.
Metaconex may retain system logs, access logs, API logs, authentication logs, transaction logs, IP addresses, device information, and other technical data for a reasonable period in order to:
Such information may continue to be retained after a user's account has been terminated or other user data has been deleted where retention is required by applicable law or necessary to protect Metaconex's lawful rights and legitimate interests.
Metaconex may perform periodic backups of data to ensure business continuity and enable recovery in the event of technical failures, system errors, or disasters.
Backup copies may be retained for a specified period in accordance with Metaconex's internal policies. Data contained in backup copies may continue to exist after a user requests deletion until the applicable backup retention cycle expires or the required retention period ends.
The continued existence of data in backup copies does not mean that such data remains available for ordinary operational use.
Users may request the deletion of their personal data in accordance with applicable law and the functionalities made available by Metaconex.
Upon receiving a valid request, Metaconex will review and, where appropriate, delete or anonymize the relevant data within a reasonable period, except where:
Deletion of data may result in users being unable to continue using some or all of the Services.
Where users request the restoration of deleted data, Metaconex does not guarantee that such data can be recovered unless otherwise provided by the applicable Service or an agreement between the parties.
Metaconex reserves the right to deny recovery requests where the data has been permanently deleted, the applicable retention period has expired, or restoration could compromise system security, infringe the rights of third parties, or violate applicable law.
Where Metaconex becomes aware of a security incident that is likely to materially affect users' personal data, Metaconex will take appropriate measures to:
Metaconex shall not be liable for security incidents resulting from the actions or omissions of users, independent third parties, or force majeure events beyond Metaconex's reasonable control.
When a user terminates the use of the Services or an account is closed, Metaconex may continue to retain certain data for the period necessary to:
Upon expiration of the applicable retention period, the relevant data will be deleted, anonymized, or securely destroyed in accordance with Metaconex's data management procedures, unless otherwise required by applicable law.
To the fullest extent permitted by applicable law, Metaconex shall not be liable for any loss, unauthorized access, alteration, or disclosure of data arising from:
Users acknowledge and agree that Metaconex's liability relating to data protection shall be subject to the limitations of liability set forth in the Terms of Service and to the maximum extent permitted by applicable law.
Metaconex respects users' rights concerning their personal data in accordance with applicable laws. Users may exercise their rights relating to personal data to the extent permitted by law and subject to the identity verification procedures implemented by Metaconex to ensure information security.
The exercise of users' rights shall not affect Metaconex's rights and obligations to comply with applicable laws, perform contractual obligations, or protect its lawful rights and legitimate interests or those of third parties.
Users have the right to be informed about how Metaconex collects, uses, stores, shares, and otherwise processes their personal data, including:
Metaconex fulfills this obligation through this Privacy Policy, the Terms of Service, relevant notices, and other documentation published through the Services.
Users have the right to request confirmation as to whether Metaconex processes their personal data and, to the extent permitted by applicable law, to access or obtain a copy of the personal data maintained by Metaconex.
Metaconex reserves the right to refuse or limit such requests where:
Users have the right to request that their personal data be updated, corrected, or supplemented where such information is inaccurate, incomplete, or has changed.
Metaconex may require users to provide supporting documentation or other information necessary to verify the requested correction before making any changes.
Metaconex shall not be responsible for any consequences arising from a user's failure to keep their personal information accurate and up to date.
Users may request the deletion of their personal data in circumstances permitted by applicable law.
Metaconex may refuse or delay deletion where continued retention is necessary to:
Deletion of personal data does not necessarily mean that all backup copies will be deleted immediately. Data may continue to exist in backup systems until the applicable backup retention cycle expires in accordance with Metaconex's internal procedures.
Where permitted by applicable law, users may request that Metaconex temporarily restrict the processing of all or part of their personal data.
While such a request is under review, Metaconex may continue processing the data where necessary to:
Users have the right to object to the processing of their personal data where permitted by applicable law.
Metaconex may continue processing personal data where it demonstrates that such processing is necessary to:
Where personal data is processed based on the user's consent, the user may withdraw such consent at any time through the methods made available by Metaconex.
Withdrawal of consent shall apply only to processing activities occurring after Metaconex receives a valid withdrawal request and shall not affect the lawfulness of any processing carried out prior to such withdrawal.
Withdrawal of consent may result in the user being unable to continue using some or all of the Services.
To the extent permitted by applicable law and where technically feasible, users may request to receive their personal data in a commonly used electronic format or request that such data be transferred to another organization.
Metaconex may refuse such requests where:
Users may submit complaints or concerns regarding the processing of their personal data through the contact channels published by Metaconex.
Metaconex will review and respond to such requests within a reasonable period, taking into account the nature and complexity of the matter.
The receipt of a complaint shall not be construed as an admission by Metaconex of any violation of applicable law or this Privacy Policy.
To protect personal data and prevent unauthorized access, Metaconex reserves the right to require users to complete identity verification procedures before processing any request relating to personal data.
Metaconex may refuse a request where:
Metaconex may refuse, limit, or postpone the exercise of users' rights under the following circumstances:
To the extent permitted by applicable law, Metaconex may charge a reasonable administrative fee for repetitive, excessive, or resource-intensive requests.
Metaconex will review and process users' requests within a reasonable period in accordance with applicable law or Metaconex's internal procedures.
Where additional time is reasonably required due to the complexity of a request or the need for further verification, Metaconex may extend the processing period and, where appropriate, notify the user accordingly.
The exercise by a user of any right under this Privacy Policy shall not limit or otherwise affect Metaconex's right to retain, process, or use personal data where such processing is necessary to comply with applicable law, perform contractual obligations, resolve disputes, protect intellectual property rights, prevent fraud, maintain system security, or otherwise protect Metaconex's lawful rights and legitimate interests as permitted by applicable law.
Metaconex may store, process, or transfer users' personal data to countries or jurisdictions outside the user's country of residence for the purposes of providing the Services, operating its systems, backing up data, maintaining security, providing customer support, or conducting other lawful business activities.
International transfers of personal data will be carried out only where there is an appropriate legal basis, in compliance with applicable legal requirements, and subject to appropriate safeguards for the protection of personal data.
Metaconex may transfer personal data internationally for purposes including:
Depending on the technical infrastructure and service providers utilized by Metaconex, personal data may be processed or stored in multiple countries or jurisdictions.
Metaconex does not guarantee that users' personal data will always be stored in any particular country. The location where personal data is processed or stored may change from time to time to accommodate operational requirements, technical needs, system scalability, or applicable legal requirements.
Metaconex may engage international service providers to support the operation of the Services, including but not limited to:
These service providers are authorized to process personal data only to the extent necessary to provide services on behalf of Metaconex and are required to comply with applicable confidentiality obligations under contractual agreements and applicable laws.
When transferring personal data internationally, Metaconex may implement one or more of the following safeguards:
These safeguards are intended to reduce risks associated with international data transfers but should not be interpreted as a guarantee that unauthorized access or security incidents can never occur.
By accessing or continuing to use the Services, users acknowledge and agree that their personal data may be transferred to, stored in, or processed within countries or jurisdictions other than their country of residence, to the extent permitted by applicable law.
Where applicable law requires separate or explicit consent for international data transfers, Metaconex will obtain such consent in accordance with applicable legal requirements.
Metaconex endeavors to comply with applicable legal requirements governing international data transfers in the countries or jurisdictions where it operates or provides the Services.
Where the laws applicable to a user's jurisdiction require additional procedures or safeguards before personal data may be transferred internationally, Metaconex will implement such measures to the extent legally required and reasonably practicable.
To the extent permitted by applicable law, users may request information regarding the international transfer of their personal data, including:
Metaconex reserves the right to withhold information that constitutes trade secrets, confidential business information, internal security information, or other information the disclosure of which could compromise system security or the lawful rights and legitimate interests of Metaconex or third parties.
To the fullest extent permitted by applicable law, Metaconex shall not be liable for any loss or damage arising from the processing of personal data by independent third parties after such data has been lawfully transferred at the user's request, pursuant to contractual arrangements, or as otherwise permitted or required by applicable law.
Metaconex shall also not be liable for damages arising from:
Metaconex reserves the right to change the locations where personal data is stored or processed as necessary to support operational requirements, optimize system performance, ensure business continuity, enhance security, or comply with applicable legal requirements.
Any such change shall not affect Metaconex's obligations to protect personal data under this Privacy Policy.
Where appropriate based on the scale of its operations and business requirements, Metaconex may adopt, or require its partners and service providers to comply with, internationally recognized standards, certifications, or data transfer mechanisms, including but not limited to:
The implementation of such standards, certifications, or mechanisms is intended to enhance the protection of personal data but shall not be interpreted as a guarantee that all security risks or legal liabilities are entirely eliminated.
Metaconex respects the privacy rights of children and minors and is committed to processing their personal data in accordance with applicable laws.
Unless a particular Service or product is specifically designed for children and governed by separate terms, Metaconex's Services are not intended for children or minors as defined under the applicable laws of the jurisdiction where the user resides.
Metaconex does not knowingly collect, store, or process the personal data of children in violation of applicable laws.
Users may only use the Services if they satisfy the minimum age requirements under the laws of the country or jurisdiction in which they reside.
Where a user is not legally capable of entering into or performing legally binding transactions independently, the Services may only be used with the consent, supervision, or authorization of a parent, legal guardian, or other legally authorized representative.
By registering an account or using the Services, the user represents and warrants that they possess the legal capacity and legal competence required under applicable law.
Metaconex does not knowingly request or encourage children to provide personal data where such collection is prohibited by law or where the required consent of a parent or legal guardian has not been obtained.
Where applicable law requires parental or guardian consent before processing a child's personal data, Metaconex may implement appropriate verification measures before providing the relevant Services.
Parents or legal guardians are responsible for:
Metaconex encourages parents and legal guardians to discuss online privacy and personal data protection with children when they use the Internet.
If Metaconex reasonably believes that it has collected a child's personal data without satisfying applicable legal requirements, Metaconex may:
Metaconex may take the foregoing actions without liability for any losses resulting from a user's inaccurate or misleading representation regarding their age or legal status.
To ensure compliance with applicable laws, Metaconex may require users to provide information or documentation necessary to verify their age, legal capacity, or parental or guardian consent.
If the requested verification is not provided within a reasonable period, Metaconex may refuse to provide the Services, restrict certain features, suspend, or terminate the user's account without liability for any resulting losses.
Users, parents, or legal guardians are responsible for all content, data, or information uploaded, created, or shared by children through the Services.
Metaconex has no obligation to proactively monitor all user-generated content and shall not be responsible for the conduct of children or minors using the Services.
Metaconex may remove, restrict access to, or disable any content where it reasonably believes that such content violates the Terms of Service, the Content Policy, this Privacy Policy, or applicable law.
For Services that may be used by children, Metaconex may implement one or more additional safeguards, including:
The specific safeguards implemented depend on the nature of the relevant Service and applicable legal requirements.
To the extent permitted by applicable law, parents or legal guardians may exercise certain rights on behalf of a child, including the right to:
Metaconex may require documentation demonstrating the individual's legal authority before processing such requests.
To the maximum extent permitted by applicable law, Metaconex shall not be liable for any damages arising from:
Metaconex reserves the right to refuse, restrict, suspend, or terminate access to the Services for accounts reasonably suspected of violating age requirements or child protection laws without incurring any liability for compensation, unless otherwise required by applicable law.
Any questions, requests, complaints, or inquiries relating to this Privacy Policy, the processing of personal data, or users' rights under applicable law may be submitted to Metaconex through the official contact channels published on the Website or within the Services.
Depending on the nature of the request, Metaconex may require users to provide additional information or documentation to verify their identity, authority to act, or other relevant information before processing the request.
Metaconex will make reasonable efforts to respond within a reasonable timeframe in accordance with applicable law and its internal procedures. However, the response period may be extended where additional verification is required, the request is particularly complex, or circumstances beyond Metaconex's reasonable control prevent timely processing.
This Privacy Policy becomes effective on the date it is published or on the effective date specified within this Policy.
This Privacy Policy supersedes all previous versions relating to the processing of personal data unless Metaconex expressly provides otherwise for a specific Service.
By continuing to access or use the Services after this Privacy Policy becomes effective, users acknowledge that they have read, understood, and agreed to be bound by its terms.
Metaconex reserves the right to amend, modify, or update this Privacy Policy at any time in order to:
Updated versions of this Privacy Policy will be published on the Website or communicated through other appropriate notification methods.
Unless otherwise required by applicable law, any amendments shall become effective upon publication.
A user's continued use of the Services following the effective date of an updated Privacy Policy constitutes acceptance of the revised version.
This Privacy Policy forms an integral part of:
If any inconsistency exists between this Privacy Policy and the terms applicable to a specific Service, the service-specific terms shall prevail with respect to that Service to the extent of the inconsistency.
If any provision of this Privacy Policy is held by a competent authority to be invalid, unlawful, or unenforceable, such provision shall be deemed modified or severed only to the extent necessary, and the remaining provisions shall remain in full force and effect.
The parties shall make reasonable efforts to replace the invalid provision with a lawful provision that most closely reflects the original intent and legal effect of the invalid provision.
Any failure or delay by Metaconex in exercising any right or remedy under this Privacy Policy or applicable law shall not constitute a waiver of that right or remedy.
All rights and remedies of Metaconex are cumulative and may be exercised at any time to the fullest extent permitted by law.
Metaconex shall not be liable for any delay, interruption, or failure to perform its obligations under this Privacy Policy where such failure results from events beyond its reasonable control, including but not limited to:
This Privacy Policy may be made available in multiple languages for users' convenience.
In the event of any discrepancy or inconsistency between different language versions, the version designated by Metaconex as the controlling version, or the language specified in the Terms of Service, shall prevail unless otherwise required by applicable law.
The interpretation, validity, enforcement, and performance of this Privacy Policy shall be governed by the governing law specified in the Terms of Service or otherwise required by applicable law.
Any dispute arising out of or relating to this Privacy Policy shall first be resolved through good-faith negotiation or mediation between the parties.
If the dispute cannot be resolved within a reasonable period, it shall be submitted to the competent court, arbitration tribunal, or other dispute resolution authority as specified in the Terms of Service or required by applicable law.
To the maximum extent permitted by applicable law, Metaconex shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:
In all circumstances, Metaconex's liability relating to personal data shall be limited to the maximum extent permitted by applicable law and shall remain subject to the liability limitations set forth in the Terms of Service.
This Privacy Policy, together with the Terms of Service, the Content Policy, and any other legal documents issued by Metaconex, constitutes the entire agreement between Metaconex and the user regarding the collection, use, storage, disclosure, transfer, and processing of personal data in connection with the use of the Services.
Any prior representations, communications, negotiations, understandings, or agreements, whether oral or written, that are inconsistent with this Privacy Policy shall have no further force or effect as of the effective date of this Privacy Policy unless otherwise expressly agreed by Metaconex in writing.